Welcome to Incredible Seeds
Dearest Incredible Seeds Community,
We hope you are keeping well & that your gardens are starting to flourish!
Here on our farm we've finally gotten everything in ground & are happily watching our gardens grow.
A huge thank you to everyone who supported us this Spring. It was busy! We are so grateful to have had the opportunity to help so many of you start your gardens this year. May they feed you well! xo
Mail service in Canada is chugging along, albeit things are moving slower than usual. Canada Post is experiencing "record parcel volumes" which is resulting in nationwide delays. We, as well as Canada Post's employees, appreciate your patience & kindness. To learn more, read Canada Post's Covid-19 Updates.
To ensure timely delivery we have made some changes to our shipping options:
--> We are now requiring expedited shipping on all orders. We realize this may cost more, however a tracking number = piece of mind. The last things anyone wants is to have their precious seeds missing in a unknown part of the country.
--> Canada Post no longer guarantees delivery times. In regards to parcel delivery in Covid times, Canada Post says: "We have suspended on On-time Delivery Guarantees for all parcel services, until further notice. Customers should anticipate delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes. Please track your item. Our call centres have no further information."
GETTING IN TOUCH
--> We will be checking our emails daily but if you are able to self-serve, please do so. We want to prioritize getting your seeds into the mail quickly & we have PLENTY of farm work to do at this time of year!
--> We are not accepting phone calls at this time. If you would prefer to use an alternative method of payment please select "cheque/moneyorder". Etransfers are preferable to cheques & can be sent to email@example.com. Please contact us immediately with Q/A information.
Thank you so, so very much for your support! We want to support you back. Our online library is full of great resources to help you on your gardening adventures. This time of year, we recommend reading "How To Grow INCREDIBLE Tomatoes" & "Our Guide To Succession Planting".
Be well. Be good to one another.
Hilary, Christopher & family